Learn what an account manager is is, what account management skills you need to succeed, and best practices. Join the Ultimate Online Sales Masterclass Sales Legacy or Watch our Free 1-Hour Training: https://www.saleslegacy.com/
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00:00 What Is An Account Manager
00:24 Account Manager Definition
02:18 Retaining Current Customers
03:41 Growing Current Customers
06:26 Cross-Selling Customers
Account Manager Definition: A performance-based sales role that retains and increases the revenue of current customers, which includes renewals, upselling, and cross-selling. An account manager’s job is also to keep existing customers and reduce customer churn. We’ll also be covering some account management tips you can use to become a good account manager and succeed in your career.
#accountmanager
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became one of the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students worldwide.
Since then, Patrick has trained over 100,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation, cold email, LinkedIn, cold calling, and sales skills.
Patrick’s vision is to inspire others to pursue their dreams and provide the knowledge and tools to make those dreams a reality.
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